Shipping policy

Processing Time
Orders are processed within 1–3 business days. We do not ship on weekends or U.S. holidays. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Carriers
We ship via UPS and USPS. The carrier used for your order will depend on the size, weight, and destination of your package.

Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout. We offer the following shipping options:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

Please note: delivery time estimates begin once your package has been shipped and may vary depending on your location.

Domestic Shipping Only
We currently ship to addresses within the United States.

Tracking Your Order
You will receive a shipping confirmation email with a tracking number once your order has been shipped. Tracking information is typically active within 24 hours.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at hello@makesgoodscentsincense.com. We will work with the carrier to resolve the issue as quickly as possible.

Incorrect Shipping Addresses
Please ensure your shipping address is accurate at checkout. We are not responsible for orders delayed or misdelivered due to incorrect or incomplete address information provided by the customer.

Questions?
If you have any questions about shipping or delivery, feel free to contact us at hello@makesgoodscentsincense.com